Analysis of Keywords and Emotions in Review Comments

Duration: 10/2015 - 12/2015, 03/2016 - 04/2016

Review BRIDGE Research GmbH deals with the acquisition and analysis of product reviews on the Internet. The aim is to obtain a simple and quick overview of what the world thinks about a product. As part of our cooperation, modern methods of sentiment analysis and customer satisfaction monitoring are expanded and applied. Among other things, extensive polarity lexicons are created with computer support in order to increase the accuracy and coverage of the analyses.